Training That Turns You Into a Power User
Software only delivers its full value when the people using it know what they are doing.
Say goodbye to daily detours
Monday morning. Your inbox already has eight questions from staff who got stuck over the weekend. You answer them, one by one, because that is what you do. But somewhere between the third and fourth explanation of the same workflow step, you realize this is not a people problem. It is a training gap.
When your team knows the system well, they solve their own problems. They find faster ways to work. They stop calling you. And you get to spend your day on work that actually moves your agency forward.
Training Services
Choose from training options to suit your learning style and current knowledge level. Every option delivers practical skills your team can use immediately. Pick what works for you.
Video trainings for every skill level.
Your annual subscription unlocks unlimited access to 700+ training videos. Every course is organized by skill level, from beginners to system administrators. Your entire organization benefits from this comprehensive library.
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Implementation
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System Expansion
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New User Training
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Refresh Training
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Troubleshooting
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Release Updates
Expert sessions tailored to your team.
Sometimes, you need more than one-size-fits-all training. Get personalized, interactive training sessions led by MCCi experts who understand your specific challenges. We work with you to plan focused sessions that address your unique challenges, whether you’re implementing new workflows, preparing for system updates, or building team capabilities.Â
These on-site or online sessions deliver targeted instruction that tackles the real scenarios your team faces daily. Every session is recorded and added to your MCCi LMS library, so it becomes permanent organizational knowledge.Â
Thousands of Agencies Trust MCCi to Automate Processes and Enhance the Citizen Experience.
