Public Portals

For residents, contractors, and applicants, a digital self-service means completing tasks whenever and however is most convenient. For government staff, it means fewer interruptions, less repetitive communication, and more time to focus on actual permit work. That is a win on both sides of the counter.

Daily detours...

  • Phones ringing with basic status questions
  • Residents driving in to drop off paperwork
  • No centralized place to track submissions
  • Staff answering the same three questions

But with more good days...

  • Get answers without calling
  • Manage all submissions from one dashboard
  • Staff focus on reviewing and approving, not answering the phone
  • Your agency looks modern, responsive, and easy to work with

Portal Features

MCCi portals let everyone submit online, track status, and receive updates without calling your office. Reduce walk-ins and free your staff to focus on what matters.

Your community's front door for government services.

Give residents and your community a clear, accessible place to find information, submit applications or forms, check case status, and receive updates. Fewer walk-ins. Fewer calls. More confident, informed applicants.

portal landing page

Pizza tracker for permits.

Residents log in to see exactly where their projects stand. Status updates, document requests, and approvals are all visible without anyone picking up the phone. Preferences they set. Communication that actually lands.

One dashboard with every application they submit.

Contractors juggling multiple permits across multiple properties can track every job from a single login. Upcoming inspections, pending approvals, and submitted documents are organized in one place. No more calling city hall to find out where a project stands. No more lost paperwork. Just a clear view of what needs attention and what is moving forward.

What Clients Say About Us!

Our clients don't just use our solutions—they rely on them to cut through daily chaos and deliver results. Here's what real users say about working with MCCi when deadlines matter and problems can't wait.

"I have worked with GovTech companies that are all about the sale, and when the contract gets signed, you're just a number to them. With MCCi, the sale process was just the beginning of client delight. Once the contract was signed, we instantly saw how dedicated they are to our success. You’re choosing a company that’s got your back."
Stephan M.
County Planner