MCCi Community Development
Workflows
Workflows automate permitting, licensing, and other processes so you have less to worry about in your busy day.
Problems with Manual Processes
- Inboxes cluttered with form submissions
- Manually assigning tasks
- Copy/pasting information into email templates
- Stuffing renewal notices into envelopes and waiting weeks for responses
- Emailing back and forth to set up appointments
But Workflows Automate...
- Getting the right information to the right person
- Task assignments and follow-up
- Routine emails
- License renewals
- Scheduling directly on your calendar
Workflow Features
Important community information gets lost in crowded inboxes and busy lives. These features ensure your messages reach residents when they need them most.
No-Code/Low-Code Functionality
Many basic workflows can be created or edited by non-technical staff, but some more complex automations can be enhanced with coding.
Graphical Interface
Visualize the order of events and tasks.
GovBuilt Training Tutorials
Robust Training Resources
Help desk articles and tutorials ensure you can keep your workflows updated as your agency’s needs change.
Graphical Interface
Visualize the order of events and tasks.
GovBuilt Training Tutorials
Your community's story, beautifully told.
Events start a workflow when a particular event occurs, like when a form is submitted, web content is created, a user is enabled or disabled, etc.
Workflow Trigger Event
Your community's story, beautifully told.
- Attach an item to a case
- Create content
- Delete content
- Send an email
- If/then logic
- Create a log entry
- Change case status
- Display a notification
- Publish/unpublish content
- Update a case or license task
- Assign a value to a property
- Assign a task or approval
- Archive data
- Create a calendar item
Tasks List on Mobile Device
Types of Workflows
Every workflow should be a smooth digital experience.
- License Renewal
- Form Submission Follow Up
- Inspection Processes
- Appointment Scheduling