Simple, Secure Citizen Payments
Securely process resident and customer payments through our easy online Payment Portal.
No More “The Check is in the Mail.”
Create a frictionless payment experience that increases customer satisfaction and helps you get payments faster.
Payment Portal Benefits
Problems with Manual Payment Inspections
- Manually logging checks or cash payments
- Security risks with handwritten or PDF credit card authorizations
- Poor customer experience
- Calculating charges and manually copy/pasting information into manual invoices
- Waiting on checks to come in the mail
- Late payments because of clunky processes
But Our Payment Portal...
- Automatically processes and reconciles payments in your financial system
- Complies with Payment Card Industry (PCI) Data Security Standard
- Provides the digital customer service that today’s citizens expect
- Automatically calculates charges
- Processes payments instantly
- Creates a frictionless experience and higher on-time payment rate
Features & Functionality
Discover the features and benefits that make citizen communication a breeze.
Payment Portal
An alert is a banner that displays as a pop-up message or at the top of each page on your website until the viewer dismisses it.
Alerts to fit your community’s needs:
- Alert Levels. Set the priority to high, medium, or low.
- Alert Archives. Residents can access a list of all past alerts.
- Custom Appearances. Change the banner color, text, and size.
Allow users to pay using Global Payments, OpenEdge, Forte Payments, CardX, PSN Payments, or other payment processors.
Customers can add items to their “wish list” to pay for later.
Allow customers to pay for all items in their cart in a single transaction, reducing time to pay and sometimes reducing credit card fees.
Customers can see all past transactions.
Produce a hassle-free transaction report in CSV or PRN format to upload into your financial system.
Automatically push records of financial transactions into Oracle NetSuite through an API integration.
Get deeper insights into your revenue streams with advanced reporting capabilities.
Learn More
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ADA Compliance Requirements for Government Websites
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