Stop Confusing. Start Helping.
Here’s a number worth sitting with: 38% of people say confusing website navigation is the biggest obstacle to accessing digital government services. Not lack of internet. Not distrust of technology. Confusing navigation.
When residents hit a wall on your website, they call your office. They give up. They show up in person. Each of those outcomes costs your staff time and erodes public trust.
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What's Next: Get the Guide and Get Ahead of the Deadline
Compliant navigation means keyboard accessibility, descriptive link text, consistent menus, sufficient color contrast, and screen reader compatibility. Permitting pages require full end-to-end accessibility. And compliance must be maintained with every content update, not just at launch.
This free guide gives you the framework to fix it.
Get more good days done. Download your free copy.
