FEATURE | Alerts, Notifications, and News

Alerts, Notifications, and News

Give residents more ways to access the information they want and need about their community—from animal control to zoning.

An Informed Resident is a Safer, Happier Resident.

Improve engagement, citizen satisfaction, and public safety. News and alerts display on your website, while citizens can opt in to email notifications about events and issues they care most about.

Software Benefits

Alerts

An Alert is a banner message that displays at the top of each page on your website until the viewer dismisses it.

Common alerts could include:

  • Emergency information
  • Changes to facility hours or services
  • Road closures
  • Invitations to bid
  • Public hearings

Alert Level

Set the alert priority as High, Medium, or Low.

Additional Details

Hyperlink alerts to a page that gives additional details or documents.

Alerts List

Residents can access a list of all past alerts.

Customize Alert Appearance

Change the banner color and the text color and size.

Notifications

Residents receive notifications both within their user portal and over email.

Activity Notifications

Notifications about a user’s applications or form submissions.

Departmental Notifications

Users receive notifications about departments that interest them.

Notification Hub

Residents can select exactly which notification types they want to receive.

News

The News widget displays stories about your community and can be placed on any page of your website.

Each news listing contains the date, headline, an image, and a link to the full article.

What Our Clients Say...

Learn More

Imagine your government agency’s digital services not only meeting, but exceeding expectations. Citizens receive services swiftly and seamlessly, directly boosting public approval ratings. Learn how in this blog.

5 Ways to Drive Citizen Satisfaction with Online Services

Accessible web design shows a commitment to ensuring all community members have equitable access to your site. Failing to follow best practices—even unintentionally—could exclude the 13% of Americans who have disabilities from accessing vital information and services (not to mention open you up to lawsuits). This article is your guide to understanding and achieving ADA compliance for your state or local government website.

ADA Compliance Requirements for Government Websites

Â